RV rental in Edinburgh

The vehicle was fine, but had some damage, including two that were not pointed out (we documented this ourselves with photos on the first day). But apart from that, it gave us a great camping holiday in Scotland for 2 weeks and the technology didn't let us down.

We got a car that we had not rented. We had a double bunk bed (upstairs for children up to 70kg), but we were 4 adults and had deliberately chosen the other model. The pick-up was only possible 4 hours later. We were promised compensation, but so far we have not been contacted and our emails have not been responded to.

This motorhome is very poorly maintained. No cap for the water tank, water pump disconnects, grey water handle broken, had to get under the motorhome to open it, and roof window closes badly and ended up flying off..... We sent the file to the email address we were given 1 week ago, but no reply. We are asking for financial compensation.

Everything, even all special requests, as booked were available. Pick-up and introduction was friendly and nice. Drop-off was quick and problem-free.

The staff at the station in Boxburn, Scotland have been extremely friendly, the motorhome very well equipped and comfortable. It is also easy to drive despite its size (8m). The only snag was that we had to refuel ad blue, which cost us time, money and a diversion. Otherwise everything was great, we got to very beautiful places in Scotland.

The service provided was excellent. The vehí**** was perfect, although it was delivered uncleaned on the outside. They need to improve the delivery times. We had to wait three hours to be able to leave.

The presentation is made via an application. For a 1st experience in a van? It's a bit of a flimsy explanation of how it works.

It was perfect ! Thank you very much

Nice and beautiful holiday, handy to have everything with you. Is indicated that the camper we rented was for 4 pers, we found that very tight.

56,000 km California with electronics problems No water during the whole stay with a pump that was obviously out of order No heating in a temperature between 9 and 15 degrees. Summer is cold in Scotland. Once the sunroof was blocked and I had to fiddle with the fuses to get it to start again. No telephone number for the rental agency. Just an email, not easy in the Highlands where there is sometimes no network. No repair solution, so we had to manage on our own. As a result, we used jerry cans the whole way and covered up to keep warm. The problem is the after-sales service, which doesn't respond effectively when you have a problem. Otherwise, if everything goes well, it's fine...

The inside is ok for small people. The fridge never closes properly. The windows are very unstable. The car itself is not well maintained: Handbrake had to be released by technician. The oil change was due 1800km ago. The doors have to be closed with force.

New vehicle, in great condition,worked well for us during the winter trip

We found it to be a wonderful camper, brand new and fully prepared for any kind of trip. 100% 100% recommendable.

Everything correct and the attention of the worker

Super motorhome, almost new, excellent comfort.

The reversing camera linked to the screen did not work, making it difficult to manoeuvre a vehicle over 7 metres long. Only one set of towels for 10 days, a little too few.

Perfect

It was our first trip in a campervan. A great experience. Everything was perfect.

At pick-up, it du jour for a while because more people came than they had staff. Fortunately, it was sunny so we could wait outside. We did a tour around the camper and took pictures of everything. Inside we also got a little explanation and then we were allowed to leave. The camper drove smoothly and in terms of driving there were few problems. But because the state of the roads is so bad, all the screws vibrated loose so the doors no longer worked properly. It was also almost impossible to put the TV back in its bracket after using it. The rails of 1 door were only fixed with 1 screw instead of 5. As a result, we could no longer close this door fully because it would no longer open. Contacted the company and received a half-answer that we only had to scan the QR code and fill in something there. The beds were not very comfortable and the bedding you got with them was okay except for the fitted sheets. There was no stretch edge or anything in those so you had to make the whole bed again every night. En route we got a message that the adBlue had run out, contacted customer service again and we were allowed to top it up and keep the receipt and then we got the money back so that was very decent. Returned the motorhome 2 days early as we both had back problems from the bed. That was possible every working day until 4am. In the time we had to wait we could empty the camper and put everything back in the car so that was super. Then we were helped smoothly and could go. We had forgotten hard rock glasses so called customer service again. They took them out of the motorhome and we could pick them up again at the counter without any further problems. The staff are really friendly and helpful.

Excellen

The motorhome was in top condition, the staff very friendly and the handling/handover uncomplicated. Thank you :)

A very spacious and pleasant camper van, however the bedding is very worn and you can feel the slats underneath so it's not very pleasant, and the TV never worked for us. Otherwise everything was lovely!

Everything worked out great and was well organised

A comfortable mobile home with everything we needed on the road. The bed offered more than enough space, and a second bed could optionally be electrically moved from the ceiling. This makes it easy to manage a tour with two children without having to sacrifice space in the living/dining area during the day. There is a small shower cubicle separate from the toilet, a small kitchenette with cooker, sink and various accessories. The fridge was a bit bigger than we thought and also had a freezer compartment. The entire mobile home systems (fill levels, water, electricity etc.) could be called up, switched on and off via a central touch panel. This panel could also be linked to the smartphone if required. What the mainland holidaymaker needs to be aware of: it is a 7.5 m long and 2.4 m wide vehicle with right-hand drive in left-hand traffic. The roads of the Scottish Highlands sometimes demand the utmost concentration. Have fun with it :D

Very good experience with the service provider. We are delighted with our trip.

Very cool van and rent company! Thanks

Love it

Older equipment and some defects

We got a motorhome that was more than 4 years old. The condition was very bad, the tyres were probably at the limit to be allowed in traffic, several blinds were not usable, the door to the bathroom fell out of the joints already on the first evening (and only repairable thanks to the special tool set we had brought from home!!), the locks in the drawers were partly defective, the door to the living area was only equipped with two hinges (instead of three), the one bed was makeshift repaired. As the check-in and take-over process took place WITHOUT people, we had no contact person to complain about all this. Fortunately, however, there were two mechanics at the site who checked returned vehicles, who then helped us. Unfortunately, they could not fix all the damage. But we spent over two hours at the site to get the car in a reasonably bearable and, above all, functional condition. That was the worst possible start to a holiday. The hotline, which we contacted immediately, was overwhelmed with our case and could not offer us any alternatives. The positive thing about Spaceship, which also convinced us to book with them, is that the pick-up/drop-off time can be chosen very individually. This is not possible with other rental companies.

Simple selection and booking. Cheaper price than directly with the provider thanks to the favourable insurance.